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Seminar Title

 

Seminar P1 – Redesigning services around the patient

Affiliation

Birmingham Children’s Hospital NHS Foundation Trust

Country

United Kingdom

1. Current Status, Position

Ms. McLoughlin (Registered General Nurse (RGN), Registered Sick Children’s Nurse (RSCN), District Nurse (DN)Diploma in Nursing, Masters in Public Sector Management (MSc)) is Chief Nursing Officer at the Birmingham Children’s Hospital NHS Foundation Trust.

2. Education

Ms. McLoughlin is a Registered General Nurse (RGN), Registered Sick Children’s Nurse (RSCN), District Nurse (DN)Diploma in Nursing, and has a Masters in Public Sector Management (MSc). An experienced Board Director who operates as a system and organizational leader, with extensive paediatric knowledge, Ms. McLoughlin combines her clinical and leadership skills to put Children and Young People at the centre of Birmingham Children’s Hospital NHS Foundation Trust. She has a wide and varied portfolio but as the lead for Patient Experience and Participation, she regards the involvement in this work as a ‘privilege’, giving credit to the work of a fantastic team who ensure that the children, young people and their families all have a say about their experience – through a number of proactive feedback options and proactively promotes redesigning services around the child, young person and family. Under her direction, the team have created an active Young Persons Advisory Group (YPAG) which is very prominent within the Trust. Working externally to the hospital, YPAG has developed a local as well as a national profile as well as parent groups.

3. Research Area

Ms. McLoughlin’s research has been around Patient engagement, nursing quality initiatives and the safety agenda, including safeguarding in Children and Young People.

4. Conflict of Interest: none

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