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A FRACTURE LIAISON SERVICE COORDINATED BY CLINICAL PHARMACISTS

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European Statement

Clinical Pharmacy Services

Author(s)

Gösta Lööf, Malin Kuno Edvardson, Jessica Loayza, Louise Furubom

Why was it done?

According to national guidelines, 60-70% of women >50 years with a fragility fracture should receive treatment to prevent further consequences of osteoporosis. In Sörmland, only about 16% of eligible patients received such treatment in 2015. To increase this number it was decided to start a coordinator-based FLS. CPs were chosen as coordinators since they were already integrated members of the health-care team at the clinic, conducing medication reviews, with the required competence to assess patients and suggest suitable medication therapy for osteoporosis.

What was done?

By initiative of the county task force for osteoporosis in the county of Sörmland, Sweden, a project with a fracture liaison service (FLS) with clinical pharmacists (CPs) as coordinators was developed in collaboration with the orthopedic clinic at one of the region´s hospital; Mälarsjukhuset.

How was it done?

The project was initiated in December 2015. The CPs were given permission to send electronic referrals to DXA to be performed and to the general practitioners (GPs) for further investigation and initiation of treatment for osteoporosis. The CPs identified eligible patients at the orthopedic ward and at the emergency department (ED). The CPs visited and interviewed patients treated at the ward while patients treated at the ED instead received a phone call or a letter, to get information regarding their risk factors. Thereafter the CPs decided how to proceed; referral to DXA, referral to a GP or no further investigation or actions. For patients treated at the ward, the CPs would discuss their findings with the orthopedist on duty.

What has been achieved?

For patients included from December 2017 to October 2016, the percentage of who received treatment has raised to at least 25%. For about 50% of the patients, a full year has not yet passed since the date of fracture so the result may still improve. According to two small surveys, the orthopedists and the GPs are very positive to the new service and want it to continue.

What next?

Because of the success, the service will be permanented and implemented thoroughout the county. Opportunities to further improve FLS have been identified continuously and changes made accordingly to reach the goal of 60-70% treated patients.

PATIENT-CENTRED CLINICAL PHARMACY AND MEDICINES INFORMATION SERVICE ON A PSYCHIATRIC INTENSIVE CARE UNIT

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European Statement

Clinical Pharmacy Services

Author(s)

Caroline Hynes, Dolores Keating

Why was it done?

Psychiatric intensive care is for patients who are in an acutely disturbed phase of a serious mental disorder. Psychotropic medicines play a pivotal role in the treatment of these disorders which is why the pharmacist is a key part of the patient care team. The introduction of a designated pharmacist to address not only the clinical needs of the PICU team but also the medicines information needs of the patient was essential to optimise patient outcomes.

What was done?

A liaison pharmacist was assigned to the psychiatric intensive care unit (PICU) to provide both a clinical pharmacy service including regular medication chart review and development of patient-centred clinical guidelines, and to provide medicines information and support directly to patients.

How was it done?

The main obstacle to the introduction of this initiative was establishing a relationship with patients, as visible pharmacist interventions were new to patients on the PICU. In order to overcome this obstacle, the pharmacist was required to be present on the unit and regularly meet patients to enquire about their experience of taking medicine for their mental health and provide information as required.

What has been achieved?

• The pharmacist hosts a weekly medicines information group on the unit where; medicines are discussed openly, patients are provided with medicines information leaflets and medicines charts detailing all of their current medicines and what they are for, and those taking antipsychotics are systematically assessed for side-effects

• The pharmacist carries out a regular clinical pharmacy review where medication charts are clinically assessed and any interventions are relayed to the relevant consultant psychiatrist and registrar

• The pharmacist develops new patient-centred guidelines for use on the PICU e.g. Guidelines on the pharmacological prevention and management of violence or aggressive behaviour

What next?

By having an awareness of the patient experience of their medicine (especially side-effects) through regular contact at the medicines information groups, the pharmacist is in a position to provide more informed clinical advice to the PICU team. This patient-centred approach to the clinical pharmacy service could be transferred to any healthcare setting where the pharmacist can link directly with both patients and their multidisciplinary team.

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