Workshop 2 – How to manage methodologies underlying patient and professional safety?

 

Healthcare professionals do “risk management” every day on every decision for every act. However, our role is to implement and apply methodologies aiming at managing the risk in our new processes, in proactive and reactive ways with several tools mainly developed for other sectors (nuclear, aviation, finance).

 

We know that “repeating” is not the same as understanding. The patient is not only a human factor, a data, a consumer or a condition. In addition to medical and pharmaceutical sciences, there are several bodies of knowledge (such as sociology, engineering, information science) that need to be utilised.

 

Reactive and proactive methods are complementary approaches that should be developed in every hospital to underlie patient safety strategies. How to choose the right method for the right problem, the right organisation, the right aim? How do we consider the “credibility processes” as a set of strategies aiming at strengthening the subject’s ability to state and to take action in our practice? How do we consider that we are on the way of a “High Reliability Organizations?” At the end, corrective measures can be determined to continuously improve the quality and the safety of the processes.

 

 

After a reminder on the fundamental concepts of the management of risk, 

 

• To discuss the barriers to the implementation of these methodology at the hospital;

• To present and describe the overall analysis of risk management.

 

 

After the workshop the participant should be able:

 

• to apply reactive and proactive methodologies in their patient safety strategies;

• to compare their respective interests;

• to appraise the importance of a blame-free culture.