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Interactive Session 2 – Implementing new technology: key factors to success

Room:

Hall N

Facilitator:

Gouveia, Antonio

Speakers:

Abstract:

 

Linked to EAHP Statements:
Section 1 – Introductory statements and governance

ACPE UAN: 0475-0000-16-022-L04-P. An application based activity.

Abstract

Increasingly technologies are now available to improve safety, efficiency and the traceability of all steps in the medication process, from prescribing to administration, passing by the production and the dispensing of drugs. Each hospital should define a strategic map for the evolution of its organisation around the medicines, including a progressive and clever introduction of information technologies, automation and robotic systems.

The implementation of these new technologies is a real opportunity to rethink and re-engineer the way that processes are organised, but this can represent a challenge in environments that are resistant to change. To succeed in this challenging task, barriers should be identified as soon as possible. They can be related to the technology itself and to its integration into information systems, but also to human, cultural, organisational and management factors. Similarly, facilitating factors should also be listed and used to influence positive decision-making and efficient implementation.

After the introduction of these new technologies, it is essential to measure indicators to demonstrate the positive impact, calculate a real return on investment and identify additional improvements possibilities.

Teaching goals:
 
• To discuss the development of a strategic approach for integrating new technologies;
• To discuss the barriers to the implementation of new technologies;
• To illustrate the evaluation of performance and the calculation of return on investment.
 
Learning objectives
 
After the session, the participants should be able:
• to identify opportunities to implement new technologies in their hospital;
• to list facilitating factors and barriers;
• to build a return on investment calculation.
 
Keywords: technology, traceability, return on investment.
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