Workshop 6 – Developing a Lean Management culture

Lean thinking is a management approach that was developed in the car manufacturing industry. It is now used by an increasing number of hospitals to reduce waste and improve quality of care by involving the staff in a process of continuous improvement. 

 

Lean is based on some characteristic tools and techniques (5S, Value stream maping, PokaYoke, Kanban, A3, …), but most importantly it relies on:

– Multidisciplinary teamwork

– Bottom-up approach

– Understanding the needs of the patient and other internal customers

– Visual management

– Continuous improvement (Kaizen)

 

Those principles are necessary to create, develop and sustain a culture of improvements and lean cannot be seen as only a set of tools and techniques. The workshop will aim at describing and demonstrating those concepts to the participants.