Working with others

At the end of the one hour presentation and one and a half hour workshop participants will understand the need for personal qualities in leadership. They will demonstrate Learning Outcomes (in italic) under four headings for this topic.

a) Developing networks

b) Building and maintaining relationships

c) Encouraging contribution

d) Working within teams

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a) Developing networks

Participants will demonstrate the ability to:

– identify opportunities where working in collaboration with patients and colleagues can bring added benefits;
– create opportunities to bring individuals and groups together to achieve goals;
– promote the sharing of information and resources;
– actively seek the views of others.

b) Building and maintaining relationships

Participants will show and appreciation of the need to:

– listen to others and recognise different perspectives;
– empathise and take into account the needs and feelings of others;
– communicate effectively with individuals and groups, and act as a positive role model;
– gain and maintain the trust and support of colleagues.

c) Encouraging contribution

Participants will demonstrate that they understand the need to:

– provide encouragement and the opportunity for people to engage in decision-making, and to challenge constructively;
– respect, value and acknowledge the roles, contributions and expertise of others;
– employ strategies to manage conflict of interests and differences of opinion;
– keep the focus of contribution on delivering and improving services to patients.

d) Working within teams

Participants will demonstrate the they:

– have a clear sense of their role, responsibilities and purpose within the team;
– can adopt a team approach, acknowledging and appreciating efforts, contributions and compromises;
– recognise the common purpose of the team and respect team decisions;
– can lead a team, involving the right people at the right time.