Programme

EAHP Academy Seminar 2009

An ACPE knowledge based activity

Friday, April 17th, 2009

12.00 - 14.00

Lunch

14.00 - 15.15

Leadership
•    vision and strategy
•    process design
•    working with goals, measurement of reaching goals
•    staff development and training
•    continuous improvement including how to deal with mistakes or errors and complaints

15.15 - 15.45

Coffee Break: hotel lobby

15.45 - 17.30

Leadership continues

19.00 - 22.00

Dinner: Garden Brasserie

Saturday, April 18th, 2009

09.00 - 09.30

Quality management systems

09.30 - 10.00

Human resources development

10.00 - 10.30

Control of documents and records

10.30 - 11.00

Coffee Break: hotel lobby

11.00 - 11.30

Continuous Improvement

11.30 - 12.00

Management Process

12.00 - 12.30

Briefing for workshops

12.30 - 14.00

Lunch

14.00 - 16.00

Workshops 5 groups (topics as in the morning)

16.00 - 16.15

Coffee Break: hotel lobby

16.15 - 17.45

Presentation results workshops and discussion

18.15

Foundation Dinner & Social Activity
Meet in hotel lobby at 18.15 for departure

 

 
Last update: 1 July 2014